DO NOT BUY ASURION PLANS

After about 10 hours on the phone to return 6 strands of outdoor lights that all began randomly flashing bright and flickering, it was like pulling teeth to get 5 refunded. Now I’ve called again and they’re saying the same line, “it’s an ineligible item.” Now, if all of them are ineligible, why offer protection plans for them? They say Amazon is to blame. How convenient. They said they are not willing to pay out the refund and are standing by that. This company is an absolute scam. Red flags all around.
You will not have any idea if your item is ineligible, and when you try to use the plan, you’ll be stonewalled. DO NOT USE ASURION.