my opinion but i’m a hater
as someone who’s been in customer service for four years and a barista for 3 at both corporate and local coffee shops, i do not care if i lose a customer. if someone comes through being rude or yelling at me or has an attitude, i simply don’t care if they never come back. i hope i never see them again. if you make me remake your iced latte 4 times the exact same way, then tell me “you just lost a customer!” iiii don’t give a crap. i love my job so much, but the customers make or break my day. if you’re gonna ruin the vibes everytime you come through please just don’t come back.