Is my Smart Soundbar 900 bricked?
I bought a certified refurbished Smart Soundbar 900 in December. It has mostly worked, but I've had a few glitches, which seems to be common. Yesterday I tried forcing an update by holding down the "music" button. It downloaded an update, but it got stuck installing it (with the left-to-right pattern on the led bar.) It's been stuck since then.
The soundbar does nothing but perpetually show the left-to-right pulsing LED. It does not respond to the remote in any visible way. It has never been connected to wifi, and it does not broadcast a wifi setup SSID. It does seem to successfully connect to ethernet, but only for about a minute at a time. After that it drops off for about thirty seconds, then it reconnects and repeats the cycle.
I've already gone through troubleshooting with Bose, and they've offered to replace it with a Smart Ultra Soundbar. I'd prefer to keep the Soundbar 900 if possible, partly because it supports Google Assistant, but mostly because I don't want to deal with shipping it back to Bose.
I have tried:
power cycling
replacing the ethernet cable
putting it into recovery mode (the LED flashes green for ten seconds, but then it goes back to updating forever)
factory reset from the remote (no response at all)
updating the firmware via IP (I can connect and begin the upload, but it gets interrupted when the soundbar drops off the network again)
updating the firmware via USB (no response when I try to use the remote to put it into service mode)
Is there anything else I can try?